Frequently Asked Questions

Browse our current listings to see photos, rental prices, and property details. If you have questions about a home, reach out to our team—we’re happy to help you find an option that fits.

Yes. Complete our **free application** for the home you’re interested in, and let us know when you’ve submitted it. Once we’ve reviewed it, we can help schedule a tour.

Our initial application is free. If you decide to move forward with leasing a home, there is a **$30 fee for the credit and background screening**. We’ll explain that step before you pay.

Your application is valid for **90 days**. If the first home you’re interested in isn’t the right fit, ask us about other available options during that time.

We’ll need at least **one month of recent income documentation** dated within the last 60 days, such as pay stubs. If you’re salaried, a current salary letter may also work. A W-2 alone can’t be used to verify your current income.

Yes. Each adult applying for the home should complete their own free application. If you’re applying with a co-applicant, we can review your income together.

We review verified income to help determine an affordable rental range. As a general guideline, monthly rent should be no more than approximately **37–40% of verified income**. Our team can review your information and let you know which available homes may be a fit.

Once you’re approved and ready to move forward, the security deposit secures the home. Homes are offered on a **first-come, first-served basis**, so an application or tour alone does not hold a property.

Your security deposit and first month’s rent—or prorated rent, depending on your move-in date—must be paid before you receive access to the home. We’ll give you the amounts and due dates for your specific lease.

Pet policies vary by property, so check the listing or ask our team about the home you’re interested in. Where pets are allowed, a pet fee may apply. Please let us know about any pets before signing a lease so we can walk you through the details.

Utilities vary by property. We’ll let you know which services you’re responsible for and when they need to be placed in your name before move-in.

Residents can submit maintenance requests through the resident portal. If you’re unsure where to send a request or need help accessing the portal, contact our team and we’ll point you in the right direction.

Reach out to the Rockwood Rentals team. Whether it’s a payment question, a lease detail, or something about your home, we’re here to help you find the right answer.